Shipping and Tracking

Our goal at UpscaleVitamins.com is to provide you with the supplements you need in a timely and efficient manner.

Take advantage of FREE SHIPPING!
Place an order for $50.00 or more (excluding any applicable taxes) and your order will be shipped FREE anywhere in the 48 Continental United States! Order must be shipped to a single US address.
All orders under $50.00 will be charged the low, standard shipping rate of only $7.95 and will be shipped via UPS Ground Service to any of the 48 Continental United States. This low rate applies to any order, regardless of the weight of the package. On most orders for in-stock items, please allow 1 –2 business days processing time plus 3-7 business days for orders shipped via UPS Ground Service. Orders outside the 48 Continental United States, including Alaska, Hawaii, US Territories and Canada will incur all shipping charges. For delivery to rural areas that have only a PO Box as their delivery address, please call for rates and shipping conditions.  

If a product is out-of-stock, we will notify you by email and provide an estimated time of delivery. Generally, we will hold an item on backorder status for a period of 30 days, unless we are notified earlier to cancel the order. If your order is delayed for any other reason, such as an invalid credit card, you will be notified by email of the delay. In general, orders sent by Standard Ground Service will be delivered within 7 business days from the shipping date.

To ensure accurate and timely delivery of your order, please verify your shipping address prior to finalizing your order. Any additional costs incurred by Upscale Vitamins due to inaccurate address information provided by the customer, including any shipping and handling costs incurred due to undeliverable orders, will be charged to the credit card account of the customer.

If you have any additional concerns or questions about our shipping policy, please contact us by email or in writing to the following address:

Upscale Vitamins
Attn: Customer Service
P.O. Box 28998
Scottsdale, Arizona 85255